Contact Us
Contact Us
We’d love to hear from you!
At Digital GenZ Solutions, we’re always happy to assist with your questions, feedback, or support requests.
Whether you need help accessing a digital product, have a billing enquiry, or want to learn more about our services — our team is here to help.
💬 General Enquiries
For general information about our digital products, website, or collaborations, please email us at:
📧 digitalgenzsolutions@gmail.com
We aim to respond to all enquiries within 24–48 business hours (excluding weekends and public holidays).
🛒 Order & Product Support
If you’ve made a purchase and haven’t received your download link or access email, please:
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Check your spam/junk folder first.
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If still not received, contact us with:
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Your order number
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The email address used during checkout
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A brief description of your issue
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Our support team will ensure you regain access as quickly as possible.
🤝 Business & Collaboration
For partnership opportunities, digital product collaborations, or affiliate enquiries, please reach out via:
📧 digitalgenzsolutions@gmail.com
(Subject line: Collaboration Enquiry)
📢 Feedback & Suggestions
We value your input! If you have ideas, suggestions, or requests for new digital products or improvements, feel free to share them.
Your feedback helps us create better resources for our community.
🕒 Support Hours
Our customer support operates during standard Australian business hours:
Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Saturday & Sunday: Closed
Messages received outside business hours will be answered the next working day.
Thank you for contacting Digital GenZ Solutions — we appreciate your trust and support!
We’ll do our best to respond as soon as possible and ensure your experience with us remains seamless and satisfying.